Handle your naysayers quickly

Before an in-person training, the sales manager warned me about Brian, the notorious naysayer.

I made him my first target.

When Brian arrived, I introduced myself, shook his hand, and asked about his Harley Davidson sticker on his laptop. Brian lit up, talking non-stop about his bikes and trips.

Guess who my biggest advocate was during the training?

Sometimes, a simple, friendly approach can turn a potential threat into your strongest supporter. Get people to talk about what interests THEM, not you.